Clients

Ataloss

Ataloss (the UK's 'one stop shop' website for signposting the bereaved to support) required a way to manage their growing list of contacts across an expanding team.

Rich Soundings collaboratively defined a bespoke data definition and implementation in a popular web-based CRM solution. Initial technical support and troubleshooting, configuration and test/actual data improvement cycles were completed, and an introductory user manual was provided to assist team members to embrace the new system.

Emotional Logic Centre

The Emotional Logic Centre (empowering people everywhere to harness their unpleasant emotions during times of change or hurt, and turn them to constructive, useful purposes) initially requested help to analyse workload, purposes, staffing and finance for a schools project development programme towards production a sales and support plan, sales force training, whole package(s) costing and a ‘further recommendations’ report alongside implementation.

What started as a 3-month part-time engagement evolved into over a year's expanded contribution covering areas such as:

Brunel Manor

Brunel Manor (Christian Holiday and Conference Centre) requested an “Ideas Day” to generate God-focussed creative ideas for change, from all participants, to sustain and grow revenues and development over 10 years. Rich Soundings designed and facilitated a day programme of non-competitive ‘creative thinking’ activities, suitable for a wide demographic of participants, that would also promote fun and team-building. A detailed report capturing all ideas and findings from the day was provided.

Heatree Activity Centre

Heatree Activity Centre originally engaged services for general administration and reception duties. Within an extended contract, Rich delivered a range of special projects including pricing investigation concluding with new sustainable strategy deployed, business workflow examination and timing triggers, competitive analysis with recommendations for terms and conditions changes, volunteer engagement system definition, consolidation of diverse data sources for easy-access sales staff and client information, and friends’ network framework definition.

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Testimonials

Ataloss.org (Pete English, Executive Director)

Rich is a man of integrity. He was extremely thorough in the work that he undertook for our organisation and provided accurate and timely feedback at each stage of the project.

Emotional Logic Centre (Trevor Griffiths, Founder)

We quickly saw that Richard had the capacity to shape the development of the whole organisation as we prepared to expand ... Richard demonstrated how he could turn his hand to every aspect of organisational development ... his rapid grasp of detail, and thorough follow-up within time-frames, has left us with a well-functioning and adaptable business system that is very ‘fit-for-purpose’.

Brunel Manor (participant, anonymous)

I was very impressed with the creativity and preparation that was put into the planning of the day - not the typical “bouncing ideas” kind of day. Good leadership from Rich and Harriet who worked very well together, complimenting each other.

Heatree Activity Centre (Steve McIlhenny, Centre Manager)

Rich has worked brilliantly within the team, handling general admin roles but in particular taking on more complex tasks with ease. He has reviewed our policies, pricing structures and assisted with our annual audit and has made a big impact in the short time he was with us. His detailed approach to the work coupled with a wealth of knowledge, expertise and hard work has been of huge benefit to Heatree. He has a great ability to review and ask the right questions and has been able to move our behind the scenes systems and processes forward quickly to enable us to work more efficiently.

Trinity Cheltenham (Mark Bailey, Leader)

I could not commend anyone to you more highly, both in terms of character as well as ability and work ethic. Rich is a good leader of a team, and is also well able to work with others. He is well able to handle different groups of individuals, and different gift mixes and personalities as he seeks to encourage others to work well together. He leads by example, is unbelievably hard-working and diligent, completely conscientious, honest and trustworthy. His ‘yes’ has always been a ‘yes’ and his ‘no’ a ‘no’. He is thoughtful, considered, highly intelligent, strategic and incredibly good at helping deliver on projects within the framework of a wider vision. He understands loyalty, and has never been anything other than supportive.

Lee Abbey (Cathy Scoffield, Personnel Manager)

Richard is a strong motivator of people who is able to use pastoral skills in difficult situations and keep a professional focus. He has showed commitment, flexibility, hard work and a willingness to learn new skills, working as an excellent team player with a high level of discretion.

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Contact Rich on 07920 051541